Shipping

What shipping methods are available?

We ship all our packages through Canada Post. We provide a tracking number once your order is ready to be shipped, to ensure you know when you’re getting your products.

We also offer FREE LOCAL PICK UP at (1425 Bloor St W, Toronto, ON M6P 3L6). You will receive an email once your order is ready to be picked up with detailed information regarding pick-up. 

 

How long will it take to get my package?

Upon placing your order, we begin the processing and production of your garment. Unless we have your specified size in our stock, this process may take up to 3-6 weeks time as all garments are made by hand and made to order (to read more about our production process click HERE). You will receive emails once we have processed your order, finished making your garment, and when it's ready to be shipped out. Please note that we do not ship on weekends and holidays.

For domestic Canadian orders Standard Shipping takes 5-10 business days (varies on location) for your order to arrive.  We also offer Express Shipping, which delivers your order in 4-8 business days (orders must be received before 12 pm MST). Please check the rates tab for Express Shipping costs.

For more questions, you may email support@krinofficial.com.

What are your shipping rates?

Canada

  • Standard Shipping $15, 5-10 business days (Varies on location)
  • Expedited Shipping $20, 4-8 business days (Orders must be received before 12 pm PST)
  • Xpresspost $35, 1-2 business days (for overnight shipping, please email us)

Do you ship internationally?

Yes we ship to countries outside Canada.

For all USA Orders

  • Standard Shipping $20, 8-15 business days
  • Express Shipping $25, 5-8 business days
  • Xpresspost $40, 2-6 business days 

For Other International Orders 

  • Standard Land Shipping/ Economy International $20-45, 4-12 weeks - Does NOT INCLUDE TRACKING (Varies on location)
  • Air Mail/ Standard International $40-60, 6-24 business days - INCLUDES TRACKING. (We recommend this one for all international customers) 

(Please note that we do not accept returns and exchanges on International orders)

To avoid unexpected charges, you can contact your local customs office for current charges before you order. Please remember to provide us with a clearly outlined address (business or residential), in order to avoid any discrepancies with your item.

*Shipping fee does not include additional duties and taxes 

*All orders outside of Canada may be subject to duties and taxes billed by destination country’s customs department. The recipient is responsible for any additional charges for custom clearance. By placing an international order with us, you are consenting to pay the duties and taxes mandated by your country.